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November, 2005 |
Member Profile: Darla Scott
Darla's professional background is one of evolution. She spent 20+ years working in various administrative support roles, in the public and private sector. "I’ve always had a penchant for writing, and in nearly every position I was given the responsibility of developing reports, presentations, white papers, press releases, marketing materials, and process documentation. In 1992, while I was the ISO Compliance Administrator for HP-Boise’s BSMC division, a mentor frequently mentioned that my primary duties were actually technical writing, and advised that I investigate that field. I accepted my first bona-fide tech writing position in 1996, with a software test lab in HP-Loveland’s CMS division." She soon started her DocuMentor business, and since then has worked with Volt, Lionbridge, Manpower, Axiom, Sakson & Taylor, Aquent, and Hewlett-Packard.
When asked what she finds most interesting and challenging about the technical communication profession, Darla says: "I have a deep appreciation for the value that well-constructed documentation can bring to a business. If steps required to complete a process are written clearly and accurately, it can save thousands of dollars in training and problem resolution. Conversely, documentation that is poorly-written can increase those costs, and can negatively impact a company’s reputation for product quality and customer service. One of the biggest challenges and frustrations in the field today is the willingness to compromise quality and accuracy in the corporate quest to decrease the bottom-line costs of development."
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Beware of the Top Five Interview Mistakes Scholarships in Technical Communication
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This
month's profile is Darla Scott. Darla currently works as an independent
contractor, accepting assignments through development agencies such as
Sakson & Taylor (
